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Frequently asked questions
Quick answers about shipping, sizing, returns and more.
Questions
Frequently asked questions
Where does Oriel ship?
Oriel is a Canadian brand. [Add the regions you ship to, e.g. Canada-wide, USA, international.]
How long does delivery take?
[Add processing time and estimated delivery times, and the carrier(s) you use.]
What does shipping cost?
[Add shipping rates and any free-shipping threshold, in CAD.]
What sizes do you offer?
[Add your size range and link or describe your size guide, with measurements in centimetres.]
Can I return or exchange a piece?
[Add your return and exchange window, item condition requirements and how to start a return.]
Can I buy the pieces in a matching set separately?
[Confirm whether set tops and bottoms are sold individually, and how pricing works.]
How should I care for my Oriel pieces?
[Add fabric and care guidance for each collection.]
What payment methods do you accept?
[Add accepted payment methods, e.g. major credit cards, Apple Pay, PayPal.]
How can I get in touch?
Visit our contact page and send us a message. We would love to hear from you.
Can't find your answer? Get in touch.