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Frequently asked questions

Quick answers about shipping, sizing, returns and more.

Questions

Frequently asked questions

Where does Oriel ship?

Oriel is a Canadian brand. [Add the regions you ship to, e.g. Canada-wide, USA, international.]

How long does delivery take?

[Add processing time and estimated delivery times, and the carrier(s) you use.]

What does shipping cost?

[Add shipping rates and any free-shipping threshold, in CAD.]

What sizes do you offer?

[Add your size range and link or describe your size guide, with measurements in centimetres.]

Can I return or exchange a piece?

[Add your return and exchange window, item condition requirements and how to start a return.]

Can I buy the pieces in a matching set separately?

[Confirm whether set tops and bottoms are sold individually, and how pricing works.]

How should I care for my Oriel pieces?

[Add fabric and care guidance for each collection.]

What payment methods do you accept?

[Add accepted payment methods, e.g. major credit cards, Apple Pay, PayPal.]

How can I get in touch?

Visit our contact page and send us a message. We would love to hear from you.

Can't find your answer? Get in touch.